Welcome to the resident microsite for Notting Hill Genesis properties that will be undergoing refurbishment works under the title of 'HA0 Cluster'. Here you will find information about the works being undertaken by Equans.
Equans is the leading provider of regeneration services in the UK - covering everything from community regeneration and refurbishment to repairs, maintenance and housing development. We're passionate about creating vibrant, efficient and sustainable communities, using integrated energy and services which make a real difference to people's lives.
This site will provide regular updates on works being undertaken on your building, how this will effect you and any important information you may need to know. Additionally, any useful documents, FAQs and photos of the progress will be available here.
What works are being carried out?
Equans will be carrying out various surveys on behalf of your housing provider, Notting Hill Genesis, to establish the scope of works. Once all approvals have been received from Notting Hill Genesis, Equans will be able to provide a detailed programme of works and planned commencement date.
Works will be carried out in a way that minimises disruption and inconvenience to residents and we will only be working 8am-5pm, Monday to Friday.
For more information about Equans or Notting Hill Genesis please visit the Equans website or the Notting Hill Genesis website.
Information
Out of Hours Emergencies
- Emergencies only - Available 5pm-8am Mon-Fri or at weekends
- Phone: 0800 328 7244
millie sandford
- Resident Liaison Officer
- Equans
- Phone: 07974 110277
- Email: millie.sandford@equans.com
Your feedback is invaluable to us - it helps us improve our service offering for future schemes.
If you would like to provide feedback to us regarding the works undertaken by Equans, please email your allocated Resident Liaison Officer Millie Sandford at millie.sandford@equans.com. She will also be happy to take your feedback either in person or over the phone.
You can also download and complete our Feedback Form digitally by clicking here - once completed please email as an attachment to your RLO at millie.sandford@equans.com(External link).
Thank you in advance for providing your feedback.
If you need to contact your landlord, Notting Hill Genesis, and have any questions which
are not related to the works being carried out.
There are a number of ways you can get in touch with them
Join our team!
Click here to see our current vacancies.