Welcome to the Livin Works online portal. This site provides details on how to get in touch with us, report incidents in your home and finding out more about upcoming planned works.
You can report a repair with us 24 hours a day, 7 days a week.
Our responsive repairs service includes evening and weekend appointments. For non emergencies - appointment are available up to 7pm Monday to Friday and between 8am and 5pm on a Saturday.
If your repair is an emergency, please call our 24 hour response team - 0800 587 4538
Not sure of an appointment date? Log in and check your appointment details using the button below.
Livin Works info hub
Have an issue? Speak to the livin team
- Phone: 0800 587 4538
- Launch LiveChat
- Speak to your Housing Advisor
Having planned works done to your home?
Are you having planned works in your home, such as a kitchen upgrade, new bathroom, or new windows & doors being fitted? Your Livin Works Customer Liaison Officer is your main point of call, you can contact them on:
Your Customer Liaison Officer
- Lynn Johnson
- Livin Works
- 0191 495 4500
- lynn.johnson@livinworks.co.uk
You can find out more about Lynn by watching the video below:
We want you to be happy with our service, and look forward to our team carrying out work in your home. Listen to two happy Livin customers talk us through their experience with our expert staff.
Alan Mohan had new radiators and heating controls fitted in his flat:
Lawrence Rodden had radiators, smart heating controls and a 'shoe box' heat pump fitted in his home to provide zero carbon heating and hot water:
Had a recent appointment with a Livin Works engineer, or have you had a home upgrade like a new kitchen? Leave us feedback!
We are committed to providing the best service possible for all our customers, and we want your feedback, scores and opinions on how you found our service so we can continue improving in the future.
You can also use the link below to submit compliments or complaints to the Livin Works team, where one of our Customer team will be in touch within 24 hours.
Want to help shape how Livin delivers services? You can get involved with our InsightXchange, find out more about how to get involved here.
Download the Livin App!
Join the Livin Works team!
Click below to go to our job portal