Welcome to the resident microsite for Ducketts apartments! Here you will find information about the works being undertaken by Equans.
Equans is the leading provider of regeneration services in the UK - covering everything from community regeneration and refurbishment to repairs, maintenance and housing development. We're passionate about creating vibrant, efficient and sustainable communities, using integrated energy and services which make a real difference to people's lives.
This site will provide regular updates on works being undertaken on your building, how this will effect you and any important information you may need to know. Additionally, any useful documents, FAQs and photos of the progress will be available here.
What works are being carried out?
Equans has been appointed by Southern Housing to deliver Fire Remediation works to Ducketts Apartments. These works could comprise of any, or all, of the below:
- Scaffolding
- External wall remediation works
- Works around windows
- Works around balconies
- Cladding replacement
For a definitive scope of works for your block or property please speak to your RLO.
Works are being carried out in a way that minimises disruption and inconvenience to residents and we will only be working 8am-5pm, Monday to Friday.
Next Residents Meeting
TBC
For more information about Equans or Southern Housing you can visit the Equans website or the Southern Housing website.
Information
Out of Hours Emergencies
- Emergencies only - Available 5pm-8am Mon-Fri or at weekends
- Phone: 0800 328 7244
mary Afilaka
- Resident Liaison Officer
- Equans
- Phone: 07974 881 706
- Email: mary.afilaka@equans.com
Your feedback is invaluable to us - it helps us improve our service offering for future schemes.
If you would like to provide feedback to us regarding the works undertaken by Equans, please email your allocated Resident Liaison Officer Mary Afilaka, she will also be happy to take your feedback either in person or over the phone.
You can also download and complete our Feedback Form digitally by clicking here - once completed please email as an attachment to your RLO at mary.afilaka@equans.com(External link).
Thank you in advance for providing your feedback.
If you need to contact your landlord, Southern Housing, and have any questions which are not related to the works being carried out, there are a number of ways you can get in touch with them
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